Professionals
Connections
Premier Agent® advertising – now across Zillow and Trulia
- How do I make partial payments?
- How do I pay past-due balances?
- Where can I find my annual statement?
- Where can I download my invoices?
- How can I use credits on my account?
- FAQ: Home Tour Scheduling
Premier Agent® App
- How do I turn on my push notifications?
- iOS 11 Accessibility Update
- Creating Tasks
- My Agent
- Text Messaging
- Getting Started
Zillow Home Tour Highlights
Seller Boost
- How do I know if the lead I received in my Premier Agent Inbox is a lead from Seller Boost?
- How many seller leads can I expect?
- What will happen to my Trulia Seller Ads?
- Will I still be able to purchase Trulia Seller Ads?
- Is this just a rebranding of the Trulia Seller Ads?
- What happened to the off-market leads I used to get?
Team Profiles and Lead Routing
- Can I add my admin as a private team member?
- How can I tell what teams I am part of?
- Can a team leader also be a private member of another team?
- Can you be a private team member on multiple teams?
- How do I change a team member's status to private?
- When should I add an agent as a private team member?
Premier Agent Direct
- How to get started with Premier Agent Direct
- Premier Agent Direct - Postcards
- How to prepare for your video shoot
- Can I use my professionally produced video outside of the Zillow Group network?
- How do I re-order the photos in my Premier Agent Direct Facebook ad?
- How do I schedule my video shoot included with my Premier Agent Direct advertising?
Premier Agent Direct - Postcards
- How to get started with postcards
- How do I verify my office address?
- When are postcard notification emails triggered and how do I order my postcards?
- What action should I take when I receive a postcard response notification?
- How do I make edits to my postcards?
- Where do I review the legal disclaimers on my postcard?
Video Walkthrough
- Video Walkthrough No Longer Supported in Android Apps
- What is the difference between a video walkthrough and an enhanced video walkthrough?
- What are the submission guidelines for listing videos and enhanced video walkthroughs?
- What is the stack rank for sort order if videos are sorted to the top?
- How do I approve a video?
- How do I show the seller my video before it goes live?
Listings
- My listing should be posted on Zillow
- How do I post a home for sale directly through Zillow?
- How can I make a change to my listing?
- Why is there a yellow banner on my listing that says "Beware of suspicious listings"?
- My listing does not appear where I expected
- How can I correct the map position of my listing?
Premier Agent® Websites
- What is the newest Premier Agent® Website theme?
- How do I change domain name DNS settings?
- How do I set up IDX on my Premier Agent® Website?
- How do I add my Google Analytics ID?
- How do I set a Static Home Page?
- Why are my Reviews not displaying in the Zillow Reviews widget?
Profile and Advertising
- How do I create a professional real estate account on Zillow Group?
- How do I change the primary email address on my Zillow Group account?
- How do I change my professional information?
- How do I edit the About Me/Us Section?
- How do I upload a profile photo?
- Agent Licensing Profile Entry