Renters
Online Leases
- Who can I contact if I’m having trouble accessing my lease or have additional questions about the lease service?
- What if I have additional questions about my lease?
- Do all tenants have to sign the lease?
- How can I find out more about my rights as a tenant?
- What’s included in my rental lease?
- Do I have to pay to use leases online?
Rental Applications
- Why must I wait 30 minutes before retrying my identity verification?
- Why can't I verify my identity?
- How much does it cost?
- What is included with the online rental application?
- What does it mean to have a portable, or “reusable” application?
- What happens after I submit my application?
Online Rent Payments
- Can I use your service to pay my landlord for utilities?
- I received a notification that my landlord requested a payment for something besides rent. What should I do now?
- How do I get set up to pay my rent online?
- How do you protect my personal information?
- What forms of payment can I use?
- What does it cost to pay my rent using your service?