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Zillow Rental Manager for Android troubleshooting

The Zillow Rental Manager app, specifically for rentals, allows you to quickly create, distribute and manage your rental listings from your phone, and eliminates the cumbersome trudge back to your desktop. If you have For Sale listings that you would like to upload, you can do so by visiting Zillow Rental Manager in your internet browser on your mobile device or desktop.

Having trouble with the Zillow Rental Manager for Android app? Here are a few handy troubleshooting techniques:

Try Clearing your app's data

  1.    From your device's home screen, tap the settings icon.
  2.    Select Applications.
  3.    Select the Zillow Rental Manager app, scroll down and tap Clear Data.
  4.    If this still doesn't solve the problem, try turning off your phone and then turning it back on.

To add your account back to the app:

  1.    Open the Zillow Rental Manager for Android app.

  2.    Tap Sign in.

  3.    Enter your username and password.

  4.    Tap Done.

Check your network connection

If you are using WiFi to connect to the Zillow Rental Manager for Android app, try an alternate WiFi connection. This application requires network connectivity to save listings, verify addresses and upload photos.

 

Uninstall and re-install the app

To uninstall the Zillow Rental Manager for Android app:

  1.    From your home screen, press the menu button and select Applications.
  2.    Select Manage Applications.
  3.    Select Zillow Rental Manager.
  4.    Tap the Uninstall button at the top.

To install the Zillow Rental Manager for Android app:

  1.    Open the Google Play app and search for "Zillow Rental Manager" or click here to view the app.

  2.    Select Download and accept the permissions.

  3.    Once the Zillow Rental Manager for Android app finishes downloading, open the app and sign in.


Zillow Rental Manager for iOS troubleshooting

The Zillow Rental Manager app, specifically for rentals, allows you to quickly create, distribute and manage your rental listings from your phone, and eliminates the cumbersome trudge back to your desktop. 

Having trouble with the Zillow Rental Manager for iOS app? Here are a few handy troubleshooting techniques:

Remove your account from the app and log back in:

  1.    Open the Zillow Rental Manager for iOS app
  2.    Select Settings
  3.    Select Log Out

To add your account back to the app:

  1. Open the Zillow Rental Manager for iOS app
  2. Select Login
  3. Enter your email and password
  4. Select Log in

Uninstall and re-install the app

To uninstall the app:

  1. From your home screen, press and hold your finger on the Zillow Rental Manager for iOS app icon
  2. A menu will appear, select Remove App
  3. Your iPhone will ask you to confirm your decision to delete the app, select Delete App

The app will disappear from the screen and has been deleted from your phone.

To re-install the app:

  1. Navigate to the App Store app on your phone and search for Zillow Rental Manager
  2. Select Get to install


Where can I download the Zillow Rental Manager App?

The Zillow Rental Manager App is currently available for iOS and Android devices in the iTunes store and the Google Play store. You can download the app directly by following the links provided here:


Deactivating a Zillow Rental Manager Listing

If you created your rental listing using Zillow Rental Manager, you can deactivate your listing by signing into the Zillow Rental Manager App and following these steps here:

  1.    Sign in to your Zillow Rental Manager account
  2.    Go to the listing you would like to deactivate
  3.    Select Deactivate under Listing Status – Your listing will then unpublish from Zillow, Trulia, and HotPads within a     few hours


Editing a Listing in the Zillow Rental Manager Mobile App

If you created your listing manually using Zillow Rental Manager, you can edit your listing by signing into the Zillow Rental Manager app and following these steps:

iOS:

  1.    Sign into your Zillow Rental Manager account
  2.    Select the listing you would like to edit
  3.    Select the section of your listing you would like to edit and make your changes
  4.    When you are done updating your listing, navigate back to your listings page and the information will                       automatically save and reflect across all sites within 48 hours.

Android:

  1.    Sign in to your Zillow Rental Manager account
  2.    Select the listing you would like to edit
  3.    Select the section of your listing you would like to edit and make your changes
  4.    Any updates will automatically be saved once you navigate back to the listings page and your listing will update     across all sites within 24 to 48 hours


How can I post my home for rent using the Zillow Rental Manager app?

If you are using a mobile device, please follow these instructions on how to post your listing for rent:

  1. Sign in to the Zillow Rental Manager App using your Zillow account information
  2. Select the + icon
  3. Enter the rental property address
  4. Once you verify your phone number and fill out the rental details, select Activate - Your listing will then publish to
  5. Zillow, Trulia, and HotPads within a few hours

iOS:

If activating a listing that requires payment, you will need to publish on a mobile or web browser.

You can download the Zillow Rental Manager App here:


Getting started with Zillow Rental Manager app for Android

The Zillow Rental Manager app, specifically for rentals, allows you to quickly create, distribute and manage your rental listings from your phone, and eliminates the cumbersome trudge back to your desktop. 

  1. To get started, if you haven't already installed the Zillow Rental Manager for Android app, download it here and follow the instructions on that page. 
  2. Once the app is installed on your Android, you can sign in with an existing account or sign up for a new account directly from the app.
  3. Tap the Sign up for an Account button on the welcome screen and fill out the fields asking for your email address and password.

Note: The Zillow Rental Manager app requires Android 4.1 and up. This application requires network connectivity to save listings, verify addresses and upload photos.


Getting started with Zillow Rental Manager for iOS

The Zillow Rental Manager app, exclusively for rentals, allows you to quickly create, distribute and manage your rental listings from your phone, eliminating the cumbersome trudge back to your desktop. 

  1. To get started, if you haven't already installed the Zillow Rental Manager for iOS device app, download it here and follow the instructions on that page. 
  2. Once the app is installed on your device, you can sign in with an existing account or sign up for a new account directly from the app.
  3. Tap the Create an Account button on the welcome screen and fill out the fields asking for your email address and password.
  4. Once you're finished, click the blue Join button.

Note: The Zillow Rental Manager app requires iOS 7.0 or later. Compatible with iPhone and iPad. 

 


Zillow Rental Manager notifications in iOS

The Zillow Rental Manager app for iOS has the option of using notifications.  Here is how you turn on notifications for the ZRM app for iOS:

  1.    Navigate to the Settings app on your iOS device
  2.    In Settings, scroll down and select Notificationsmceclip0.png
  3.    In Notifications, scroll down and select the icon for Rental Managermceclip1.png
  4.    Ensure that Allow Notifications is selected
  5.    In order to disable notifications, please toggle Allow Notifications to Off  

mceclip2.png

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