What you'll learn in this article:
- How do I upload my photos?
- My photos are not posting to Zillow?
- Why is my primary photo different?
- Photos Flagged on Zillow Rental Manager Listings
- Do the photos need to be a certain format and size?
How do I upload my photos?
As you are creating your Zillow Rental Manager listing, see the Media section. Here, you will be able to select which photos you want to upload and even drag & drop photos from any folder on your computer. Only .JPG, .GIF, and .PNG formats are accepted, and the photo needs to be equal or larger than 330x220px.
See our additional Photo Tips.
My photos are not posting to Zillow?
Zillow Rental Manager only accepts photos that are 330(W)x220(H) or greater. Photos must be in JPG, GIF, PNG, or TIF image format. Please double check your photos and make sure they are all the appropriate dimensions.
See our additional Photo Tips.
Why is my primary photo different?
For building pages and listings on Zillow and HotPads, we automatically process every photo and our system algorithmically determines which photo will generate the highest number of contacts for your listing as a primary photo. Our research shows that kitchen or living room photos as primary photos typically return the highest number of responses from prospective tenants.
If our system determines that a different photo better highlights your listing, it is possible that the primary photo you set in Zillow Rental Manager is moved to the second photo on the live listing page.
Photos Flagged on Zillow Rental Manager Listings
At Zillow Rental Manager, we strive to maintain the highest standards of quality and relevance for rental property listings. As part of our commitment to ensuring a safe and user-friendly experience, we have implemented safety measures to flag photos that are deemed inappropriate or irrelevant to the rental property. This helps protect the integrity of listings and ensures the privacy of our users.
Why are photos flagged?
Photos may be flagged for several reasons, including:Inappropriate content: Photos that contain explicit or offensive material, personal information, or discriminatory content may be flagged to maintain a respectful and inclusive environment for all users.Irrelevance to the property: Photos that do not accurately represent the rental property or are unrelated to the listing may be flagged to maintain the integrity of the information provided to potential tenants.
Our commitment to accuracy and privacy
Flagging photos helps us maintain accurate and relevant information on our platform. By ensuring that only appropriate and relevant images are displayed, we aim to provide an efficient and reliable rental marketplace for both landlords and tenants. Additionally, flagging inappropriate photos helps protect the privacy and security of our users.
What to do if your photo was flagged in error
If you believe that your photo has been flagged incorrectly, we apologize for any inconvenience caused. Our Customer Support team is here to help. Please contact our Customer Support team by reaching out through our support portal. Provide details about your listing and the specific photo in question so that we can assist you promptly. We appreciate your understanding and cooperation in ensuring the quality and relevance of listings on Zillow Rental Manager. Together, we can create a safe and valuable rental experience for all users.
Do the photos need to be a certain format and size?
Yes, Zillow Rental Manager only accepts .JPG, .PNG, .BMP and .GIF files. To find out if your photos meet the criteria, right-click (ctrl-click on Macs) on the file and select Properties.
For syndication to Zillow, photos need to be at least 330(W)x220(H) to be accepted. Photos must also be under 10mb.
See our additional Photo Tips.