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Privacy

Frequently Asked Questions

  • What information does Zillow Group collect?
  • How does Zillow Group use the data we collect?
  • How does Zillow Group share information?
  • How do I adjust my cookie preferences?
  • I'm getting too many emails. How can I unsubscribe?

Request a copy of your data

  • What happens when I request a copy of my data?
  • How long will it take to receive my data?
  • Why are you using JSON, XML and CSB files for my data archive?
  • Can I see my data in other file types (Excel, PDF, etc.)?
  • You've listed one of my old email accounts, but that account is now closed and I can't access it. How can I request my data?
  • I had an interaction with your company that's not included in my data archive. Why is that?
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Delete your data

  • What's the difference between deactivating my account and deleting my data?
  • How do I deactivate my account?
  • How do I delete my data?
  • How long will it take to delete my data?
  • Is there any data you won't delete?
  • Can I delete my home from your sites?
See all 7 articles
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