Privacy

Frequently Asked Questions

• What information does Zillow Group collect?
• How does Zillow Group use the data we collect?
• How does Zillow Group share information?
• How do I adjust my cookie preferences?
• I'm getting too many emails. How can I unsubscribe?

Request a copy of your data

• What happens when I request a copy of my data?
• How long will it take to receive my data?
• Why are you using JSON, XML and CSB files for my data export?
• Can I see my data in other file types (Excel, PDF, etc.)?
• You've listed one of my old email accounts, but that account is now closed and I can't access it. How can I request my data?
• I had an interaction with your company that's not included in my data export. Why is that?

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Delete your data

• What's the difference between deactivating my account and deleting my data?
• How do I delete my data?
• How long will it take to delete my data?
• Is there any data you won't delete?
• Can I delete my home from your sites?
• Can I delete the Zestimate® on my home?