In some cases, it's possible that a communication is not linked to you or your account, or that your interaction was with an affiliate of Zillow Group, which falls under a different Privacy Notice and data request process.
A data export or delete request will not include any information like this that our systems do not associate with you or any data, like mortgage or credit-check data, that the state privacy law doesn't cover. An export also will not include any data we have deleted prior to your request.