Premier Agent partners have access to a dedicated support hotline for immediate support - 1 (888) 466-3501, Weekdays 5am-5pm PST, Weekends 6:30am-5pm PST
If you’re a non-paying agent, you can also email us at partnersupport@zillowgroup.com.
Chat Support
We offer real-time support via chat to our Premier Agent partners. To access support via chat, navigate to your Premier Agent profile > Select Contact Support > click the message icon in the bottom right. You can also navigate to this page by choosing Help from your Premier Agent profile, as shown below.