Creating a Listing
- How do I post a for sale by agent listing on Zillow?
- I just published my rental. Why is it not posted on Zillow?
- How do I create a listing?
- What phone number am I verifying and do I need to do this for every listing?
- Why do I have to verify my phone number?
- How do I post my home for sale?
About Zillow Rental Manager
- Managing your email preferences
- I forgot my password, what should I do?
- When attempting to access Zillow Rental Manager: My Properties, I’m being asked to create a new Zillow account
- What is Zillow Rental Manager?
- How do I contact support?
- How do I signup?
Multifamily & Existing Feeds
- LeaseStar (RealPage) Integration FAQs
- ResMan Integration FAQs
- AppFolio Integration FAQ
- Why didn't my listing go live?
- My description is missing on Zillow
- How do I find my Listing on the Zillow Network?
Multifamily & New Feeds
Managing Your Listings
- How do I change the address on my listing?
- Claiming Rental Listings in Zillow Rental Manager
- How do I change my payment/billing method for my rental listing?
- How do I change the property type on my listing?
- Where can I view my billing or payment listing history?
- Why am I not receiving emails from Zillow Rental Manager?
Listing Decline Reasons
Rental Applications - General Questions
- Why can’t I sign in to view my applications?
- What if I have additional questions about applications and screening?
- How can I help my applicant troubleshoot application issues?
- Why can't I use applications?
- I deactivated my listing. Why am I still receiving applications?
- How do I download and print their application for my records?
Rental Applications - Set up & Payment
- Why does my account need an application manager?
- What does it mean to enable or accept applications for my properties?
- Can I pay the fee for the applicant?
- I have a tenant referral and do not plan to publicly list the property for rent. Can I still use this service to collect an identity verified application with credit screening and background check?
- How does the renter pay their application fee?
- What if I share my login with a co owner. Who should get verified?
Rental Applications - Screening Reports
- Why was my applicant’s credit report unable to be pulled? Or why does their credit report not contain a credit score?
- Why does a tenants background check show as unavailable, or delayed?
- Why do I have to verify my identity and enter my SSN?
- What does a credit report include?
- Can I customize the fields for the background check?
- Why can't I verify my identity?
Single Family Feeds
Uploading Photos
Mobile & Apps
- Zillow Rental Manager for Android troubleshooting
- Zillow Rental Manager for iOS troubleshooting
- Where can I download the Zillow Rental Manager App?
- Deactivating a Zillow Rental Manager Listing
- Editing a Listing in the Zillow Rental Manager Mobile App
- How can I post my home for rent using the Zillow Rental Manager app?