A common reason for a credit report not displaying a credit score is because no records exist to create the report. This can happen if you have not opened a credit account, or if none of your accounts have been reported to Experian.
Additionally, if you have submitted incorrect information when filling out your Identity verification, your credit report will not generate properly.
In rare cases, there may be other reasons why a credit report can’t be pulled or a credit score can’t be generated.
If you have entered the correct information and believe that you should be able to view your credit report and credit score, please reach out to Experian directly for more information on your credit file, as Zillow representatives do not have access to your personal information.
Here are the contact numbers for Experian:
- 1-888-397-3742
- 1-800-509-8495