Which listings require payment?
All ZRM users are able to post their first listing for free. If you only have one property, you will not have to pay to list it on Zillow Rental Manager. Each subsequent listing requires payment (see “How much does it cost to list a rental property?”)
Your first listing expires 30 days after the initial activation of your listing, or when you deactivate it. You can prevent your first listing from expiring by reactivating your first listing, before it expires, for an additional 30-day period. Reactivation of your first listing after it expires will require payment. Every rental listing after your first listing expires when you deactivate it (see “How much does it cost to list a rental property?”).
You will not be charged for properties in your account that are not actively listed for rent.
Listing properties for a multifamily building with more than 50 units? Learn more about advertising with Zillow.
How much does it cost to list a rental property?
The first listing you activate with Zillow Rental Manager is free until it expires (see “Which listings require payment?”). Starting with your second listing, you will be presented with a weekly or flat fee payment option, depending on your market.
The weekly cost is $9.99 per week (or $4.99 in AK, AR, IA, KS, MS, MT, ND, NE, SD, or WV) that your property is actively listed for rent.
Certain areas have the option to pay a flat fee to list a property for up to 90 days. The flat fee listing price for properties in these locations varies by state. The flat fee is $29.99 for in CA, WA, and WI, $19.99 in DE, WY, AL, NV, KY, MO, DC, and $14.99 in NH, HI, ID, RI, SC, IN, MD, OR.
Your listings will renew automatically, and you can deactivate them at any time.
You will not be charged to manage your off-market properties or to access Zillow Rental Manager’s tenant screening, lease management, and rent payment tools.
Only one account is eligible per household to receive the free first listing. Archiving a property will not make your account eligible for an additional free listing.
Why is the listing fee different per market?
We understand not all markets are the same and we want to make sure you’re paying for the time your listing is on the market. Many users find a renter within one to two weeks, so in that case, we offer a weekly listing rate. Second, renewing your listing fees each week helps incentivize the removal of filled vacancies once you’ve found your renter. That way, renters on our site know they’re more likely to be viewing fresh listings that are actually available.
However, we understand that some landlords would prefer the option to pay a single flat fee and avoid uncertainty regarding the total cost of listing. For this reason, in select markets we have introduced a new option to pay a flat fee to list a property for up to 90 days.
Can I pay a flat fee rate if it is not offered in my area?
Not at this time. We are always looking for ways to improve our user experience and exploring how to best serve our users. We will notify you if pricing options change in the future.
What is included in the listing fee?
Your listings will be posted across the most visited online rental network* — Zillow, Trulia, and HotPads.
All listings, free and paid, receive access to the following tools to help you manage your rental properties:
- Online tenant screening, including background checks and credit reports
- Digital lease signing tools allowing you to upload and sign an existing lease or customize a brand new one (customizable leases are available in select locations**)
- Online rent payments for both one-time and recurring charges
How does the free first listing work?
Your first listing is free to allow you to try the service. This free listing applies to only the first listing posted under your account. You get one free listing per household, and the free first listing applies to only one account per household.
I only have one listing. Will I be charged?
The first listing activated in your account is free until it expires (see “Which listings require payment?”), so there will be no charge for the first listing in your account. Only one account per household is eligible for this free listing.
Will I have to pay if I have listings in more than one state?
Regardless of your location, your first listing is free until it expires (see “Which listings require payment?”). Additional listings will require payment. Rates may vary by location (see “How much does it cost to list a rental property?”).
It is free for rental managers to maintain off-market properties and use features like applications, payments, and leases** in any location.
Do I still have to pay to list a property even if I don’t use Zillow's tenant screening, rent payments or lease builder?
Except for your first listing, there is a charge to list each property on Zillow Rental Manager (see “How much does it cost to list a rental property?”). Our rental management tools — applications, payments and leases** — are free to users regardless of whether your properties are actively listed for rent. If you choose not to utilize those offered tools, you will still be charged the fee for each listing (except for your first listing).
Do you have bulk pricing for property managers with several listings?
We currently do not offer bulk pricing for multiple listings. If you use a listing feed to syndicate rentals, please contact rentalfeedinquiries@zillowgroup.com to inquire about pricing options.
How much will my listing cost me in total?
Since listings are typically charged on a per-week basis, your total cost for listing a rental depends on how long your listing is actively listed for rent. However, select markets also offer a flat-fee pricing option to list the property for up to 90 days. The flat fee payment is a one time fee.
For property listings being charged on a per-week basis, here are some tips that can help you find a renter faster and reduce your listing’s time on the market:
- Make sure your rental is the right price.
- Post-high-quality photos — and plenty of them.
- Write a compelling, detailed listing description
How do I pay the recurring listing fee for weekly listings?
You can pay online with a credit card (Visa, Mastercard, American Express or Discover) or debit card through our third-party payment processor. For your security, please only provide your payment information on the checkout screen in Zillow Rental Manager.
When will I be charged?
Your card will be charged when you first activate your listing and, for weekly payment options, again every seven days for as long as the listing is on the market. We’ll notify you 48 hours before each renewal. Flat fee payment options do not renew automatically and you will not be charged unless you repost your listing.
To prevent your card from being charged, deactivate your listing before the next scheduled renewal.
You will not be charged for off-market listings in your account.
How do I change my payment method?
When paying for your listing, you will be asked to enter a credit card at checkout. This card will be saved as your default payment method for renewals and for future listings. You can change your card by entering a new card number in the checkout screen on your next listing. Your previously saved card will be deleted from our system when you update your payment method with a new card.
If you currently have an active rental, you will need to set your listing to deactivate at the end of the current paid subscription period. Once the listing and payment have expired, you can enter a new credit card number when re-publishing.
At this time only one method of payment can be used at a time.
How can I cancel?
You may cancel future renewals at any time by deactivating your listing. To deactivate a listing, return to the active listing in Zillow Rental Manager and select Deactivate listing.
What happens if I deactivate my listing and want to repost it?
If you deactivate your listing within a payment period and want to repost it again within that payment period, you will not be charged for the remainder of the time from the initial posting date. If you deactivate your listing and repost after the payment period from your initial posting, you will be given the payment options again and will require a new payment to post.
Have more questions?
*Comscore Media Metrix® Multi-Platform, Key Measures, Custom-defined list including: Zillow Rentals, Apartments.com Network, RentPath Network, ForRent.com & Homes.com Network, Total Visits, July 2020, United States. Zillow Rentals is the deduplicated reach of Zillow.com Rentals, Trulia.com Rentals and HotPads.com.
**Lease building tool is available in AZ, WV, CO, FL, OR, and select areas of IL.
***$4.99 weekly pricing available in the following select markets: AK, AR, IA, KS, MS, MT, ND, NE, SD, and WV.