You have the ability to change your professional review and ratings at any time. Please note that you will need to edit your review from a desktop, as this feature is not available on the mobile app or browser.
To edit your review, go to Zillow.com and log into your account. If you have forgotten your password, please choose the “Forgot your password?” option.
Select “My Zillow” in the right-hand corner, to get to your profile.
Choose “Reviews Written”.
Here you will have the option to edit your review directly under the review text.
Once you resubmit your review, it will be removed from the professional's profile and placed back into our queue for moderation. We moderate each review before publishing it on Zillow. If the review meets our guidelines, it will be published back onto the professional's profile. You may also check the status of your review in the Reviews Written section of your Zillow profile.
For more information on reviews and ratings on Zillow, we encourage you to browse these resources.
Review moderation guidelines
http://www.zillow.com/wikipages/Review-Guidelines/
Reviews and ratings FAQ
http://www.zillow.com/wikipages/Agent-Reviews-and-Ratings-FAQ/