In an effort to support quality video features and in response to feedback from users, we ended Android support for the Video Walkthrough feature on the Zillow and Premier Agent apps in June.
We are currently exploring options that will allow both Android and iOS users to upload Video Walkthroughs for free. In the meantime, agents using Android devices can still include a Video Walkthrough on their listings when they work with a Zillow Certified photographer/videographer to upload professionally shot videos. If an agent is already working with a photographer/videographer who is not Zillow Certified, they can become Zillow Certified for free.
For active Premier Agents, our Agent Care team can help you upload both your standard and enhanced video walkthroughs at no additional cost. Please reach out to firstname.lastname@example.org for more information or to get started.
Videos uploaded through other methods will still be viewable online and through the Android app.