How do I update my renter’s information? June 10, 2019 23:12 Updated If you need to update your current tenant's information, please contact us. If your previous tenant has moved out and you need to set up a new one, you can stop payments immediately and then edit tenant information to add a new tenant. Related articles How do I update my profile information? Zillow Rental Manager: FAQ How do I edit information or reduce the price on my listing? Why do I have to verify my identity? Can my tenant “overpay” or underpay and carry a balance?