If you’ve forgotten your password, click on the sign in button at the top of Zillow.com. A “Sign in” lightbox will appear, click on the “Don’t know your password?” hyperlink. You will be prompted to enter your email address, press the send button and a password reset email will be triggered. Once you receive the email you may reset your password. If you don't receive a password reset its possible your profile is associated with a different email address.