What if I forgot my email address or no longer have access to the email address on my lender profile? November 29, 2018 15:11 Updated Please contact mortgagesupport@zillow.com and we can update your email address for you. Related articles How do I change the email associated with my Zillow profile? (Android) How do I change the email associated with my Zillow profile? (iPhone) How do I update my profile information? How do I sync my listings with my Zillow profile? How do I reset my Zillow profile password?