I have the Zillow app, but the video walkthrough option isn’t showing. Why? September 21, 2018 15:18 Updated Check for updates to the mobile app in your device’s settings. You may need to update your app to the latest version. Check for updates in iTunes. For Android users, see here. Related articles Video Walkthrough No Longer Supported in Android Apps Is there a way to upload a video into the video walkthrough function? Who can upload a video? Getting Started What happens to the video when the listing is sold or goes off market?