How can I unsubscribe from emails and alerts?

The most direct way to unsubscribe is from the email itself.  Every email sent by Zillow has an unsubscribe link at the bottom of the email.  Clicking this link will unsubscribe you from that email only.

Note:

  • If you have multiple Saved Searches (for different locations or price points), you will still receive emails for the other searches.
  • If you have multiple Saved Homes that are currently for sale, you will still receive email updates for the other homes.
  • If you click Unsubscribe on a Zestimate Update (Home Report) email, you will no longer receive email updates about that particular home.  You will still receive Home Report for any other homes you signed up for.

You can also manage your email subscriptions on Zillow.com by following the below steps:

Saved Searches (including Instant Updates and Weekend Shopper)

  • Go to http://www.zillow.com/myzillow/SavedSearches.htm
  • Sign in with your Zillow account if asked
  • For each Saved Search you would like to unsubscribe from, you can select “Never” in the “Email Frequency” drop down or you can hit “Delete”. 
  • Note: If you Delete the search, you will no longer be able to see the results for that Saved Search on Zillow.com or on your mobile apps.



    Saved Homes
  • Go to http://www.zillow.com/savedhomes/
  • Sign in with your Zillow account if asked
  • Click the heart icon to remove the saved home.  This will remove the saved home from your Saved Homes list and unsubscribe you from the emails you may get for that property.
  • If the home does not have a heart, then you have claimed this home as your own.  To release the home and unsubscribe from Zestimate Update (Home Report) emails, click on the address of the home to open the home details page.  From the “More” menu at the top of the 'Public View' of the page, select “Release ownership claim” and complete the following prompts. 
  • You cannot currently unsubscribe from a saved home email via Zillow.com without also removing the saved home. If you would like to keep the saved home in your list, please unsubscribe via the link on the Saved Home email.

Other Emails

  • From your My Zillow Profile view, navigate to the "Subscriptions" tab at the top of the page.
  • You can then choose "on" or "off" for the desired subscriptions.
  • You can also modify or delete any Advice Alerts you may have set up.
  • If you wish to unsubscribe from all Zillow emails, you can click "Unsubscribe from all" at the top of the "My Subscriptions" page.

     

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