If you purchased renters insurance through Zillow Insurance Services and need to update your address or move-in date:
- If your address changes but will remain in the same state, you can visit
https://zis.homesite.com/OnlineServicing to update these details. - If you plan to move to another
state or your move-in date changes you will need to contact Homesite and they can help adjust
the relevant details of your policy.
Customer Service 1-833-854-1189
● Monday - Friday: 8:00am ET - 9:00pm ET
● Saturdays: 9:00am - 6:00pm ET
● Sundays: Closed
Availability and eligibility requirements vary by state, policy type, policy terms, and
underwriting company. Payment plans, electronic communications, additional
endorsements, and credits are subject to availability and qualification. Please refer to
your policy contract (including any endorsements) for your rights and duties as a
policyholder.