Are private team members eligible to receive reminders set by team leaders? June 01, 2017 14:34 Updated Yes, they will receive reminders as well. Related articles I am a team leader, how can I see how many reminders I have that are overdue? When should I add an agent as a private team member? Is there a way for a team lead to see when one of their team members has completed a reminder (e.g., taken a lead out of “New” status)? Is the reminders page accessible by all team leaders even if they don't have routing rules set up? Can team leaders without members use Team Reminders?
