Are private team members eligible to receive reminders set by team leaders? June 01, 2017 14:34 Updated Follow Yes, they will receive reminders as well. Related articles Is the reminders page accessible by all team leaders even if they don't have routing rules set up? I am a team leader, how can I see how many reminders I have that are overdue? Is there a way for a team lead to see when one of their team members has completed a reminder (e.g., taken a lead out of “New” status)? When should I add an agent as a private team member? What are team reminders and how do I set them up?
