Yes, the reminders page is visible to all team leaders. If the team leader does not have routing rules set up, the reminder notifications will be sent to them.
Articles in this section
- Can I add my admin as a private team member?
- How can I tell what teams I am part of?
- Can a team leader also be a private member of another team?
- Can you be a private team member on multiple teams?
- How do I change a team member's status to private?
- When should I add an agent as a private team member?
- What's the difference between public and private team members?
- What are private team members and when do I use this option?
- Is the reminders page accessible by all team leaders even if they don't have routing rules set up?
- Are private team members eligible to receive reminders set by team leaders?