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Team Profiles and Lead Routing

Articles in this section

Can I add my admin as a private team member?
How can I tell what teams I am part of?
Can a team leader also be a private member of another team?
Can you be a private team member on multiple teams?
How do I change a team member's status to private?
When should I add an agent as a private team member?
What's the difference between public and private team members?
What are private team members and when do I use this option?
Is the reminders page accessible by all team leaders even if they don't have routing rules set up?
Are private team members eligible to receive reminders set by team leaders?

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Can I set rules for specific people on my team?

June 01, 2017 14:33
Updated

No, the rules either apply to your entire team (when rules are turned on) or no one on your team (when rules are off).

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Related articles

Can team leaders create their own rules?
Who can set up team routing rules?
How can I add a team member to my team profile?
What happens once a lead is assigned?
Do I need to download the PA App?

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