We are constantly looking for ways to improve the quality of listings on Zillow. As a result, we recently implemented a new verification process for manually posted listings. Each posting will be reviewed and verified by our team before it is posted to Zillow.
I don't see my listing. How long does it take to post?
It can take up to 72 hours for your listing to go through our verification process. If you already submitted your listing and it is still showing "off market," it is still in the process of being verified. Our verification team will contact you via phone to ask you a few questions before your listing is posted.
I don’t want my listing posted anymore, how do I cancel it?
If your listing is not published yet, you cannot cancel or delete the draft of your listing. When you receive the call to verify information for your listing, you can let our verification team know that you would like to cancel your listing and it will not be posted. If your listing is already posted, you can cancel it by following instructions at this link https://zillow.zendesk.com/hc/en-us/articles/215448057-How-do-I-cancel-my-for-sale-by-owner-listing-.
Can I change the price or other listing information before it’s published?
Listing drafts cannot be edited before they are published. However, once your listing is published, you can edit the price by following instructions at this link https://zillow.zendesk.com/hc/en-us/articles/215448047-How-do-I-edit-my-for-sale-by-owner-listing-.
Can I expedite the verification process?
We are working to improve our verification process to get listings posted as quickly as possible. Currently, there isn't a way to expedite your listing through our verification process.
Why is there a yellow banner on my listing that says "Beware of suspicious listings"?
The yellow "beware" banner on the top of your listing was added as part of our listing verification process, and is currently present on all listings that are manually posted to Zillow by an owner or an agent. Our goal is to educate potential buyers and renters to make informed decisions about listings they are interested in, and to provide information on how to identify a scam or other suspicious listing as they correspond with listing owners. Currently, we do not have a feature to remove this banner from listings.